+ Are you insured, licensed and bonded?

We definitely are. Our top priority is making sure we offer a reliable, trustworthy and high quality service to each client we serve. We know that a big part of that is making sure we have the highest quality team. Each potential team member is taken through a series of criminal record, background and reference checks before they are hired.

+ Do I need to be home while you are cleaning?

We do not require our clients to be home while cleaning but if you are home we have no problem cleaning around you.

+ Are you pet friendly?

Our team is more than happy to serve you and your furry friends. If you have a pet in the home please notify us upon booking and have them in either a kennel or confined space for the duration of the cleaning.

+ Do I need to supply products or tools?

Not at all. Our team will come equipped with everything they need to lavish your home.

+ What if I have to cancel or rebook my appointment?

We do have a cancellation policy. We require 24 hours notice if you need to cancel or rebook your appointment;without a cancellation fee.

If you provide 12 hours notice you will be charged 50% of your appointment cost.

If you provide less than 12 hours notice, you will be charged 100% of your appointment cost.

+ How do I pay for my cleaning?

Payment is due upon reciept and we have a few easy ways for you to pay! Once we send you the invoice, you can pay online or by phone using your credit card, by e-transfer or cheque.